Noticeboard

Practice Closures: 

1300 - 1400 Every Weekday

  • Friday 2 April 2021
  • Monday, 5 April 2021
  • Monday, 3 May 2021
  • Friday, 2 July 2021
  • Monday, 2 August 2021
  • Friday, 15 October 2021
  • Monday, 27 December 2021
  • Tuesday, 28 December 2021
  • Monday, 3 January 2022
  • Tuesday, 4 January 2022

Apologies for any inconvenience caused. 

The Practice will be open 

Monday, 31 May 2021
Monday, 30 August 2021
Tuesday, 30 November 2021
 

RESULTS

If you wish to call regarding results - please call after 2pm.  Many thanks


Repeat Medication 

Whenever possible, please order online using the prescriptions tab on this website, or hand in or post your repeat prescription slip. 

Please allow at least 3 working days from ordering to collecting your medication.


 

Loch Ness & Strathnairn Medical Practice is proud to be and accredited teaching Practice

We are delighted to have Medical students, Junior Doctors, and Registrars, working alongside the GP’s in the Practice.

If you do not wish to be seen by a trainee or have one present during a consultation, please inform the Reception staff.   Many thanks. 


 

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Appointments

If you have a non urgent enquiry please or wish to book a routine appointment call between the hours of 08:30 to 13:00 and 14:00 to 17:00.  The phone lines are restricted to urgent calls between 8 am and 8.30am and 17:00 and 18:00 

A New Way of Operating during the COVID-19 Pandemic

Coronavirus has changed the way health services work.  GP Practices are open, and have been throughout the pandemic, but services are being delivered differently.

If you think you need and appointment, please contact us.  It may be something that you can safely manage yourself, so you may want to get advice from the NHS Inform website, or your local pharmacist, before getting in touch. 

Most appointments are carried out over the phone, or through NHS Near Me, but if you need a physical examination, you'll need to see a clinician in person.  Practice staff will let you know the options available to you when you call.

If you have a face-to-face appointment, the practice may look a bit different, but please follow the guidance to help reduce the risk of infection.

These changes are in place to protect you, your family and staff.  Thank you for your patience and understanding.  For more information please visit nhsinform.scot/gp.

A useful video is available at:

https://www.youtube.com/watch?t=13&v=5hP9Yn5-zFE&feature=youtu.be

loch nessPlease telephone 01456 486224 to make an appointment to see the doctor. You may see any of the doctors in the Practice when they are available. If you have a preference, please say so when making an appointment. 

Regular appointments are available between 6pm and 6.30pm – please contact the Practice should you require an appointment after 6pm.

 

Please assist our receptionists when you are asked for what may seem like personal details – the information is to help the doctor, nurse or healthcare assistant who is going to be dealing with your problem. All staff are bound by confidentiality protocols.

 

This video explains why.

https://www.youtube.com/watch?v=5hP9Yn5-zFE&feature=youtu.be

It is important that you inform us if you cannot attend an appointment as soon as possible, so we can offer it to someone else. Please see our leaflet on Your Rights and Responsibilities as a Patient.

If you need to be seen within 24 hours please say so. We aim to ensure all patients who need an appointment to see a doctor within 24 hours will be offered one.  

Urgent medical attention

If you wish to see the doctor urgently please telephone 01456 486224 between 8.00 am and 6.00 pm, Monday to Friday. A Practice Doctor is available to respond as soon as possible if you require medical attention urgently.

If you find you are answered by an answering machine, please leave your name, address, telephone number and brief message recorded on it, as the doctor on call will be automatically paged and he or she will respond as soon as possible.  

disabilityDisabled Access

There is ample parking and suitable access for patients with a disability, with a wheelchair ramp at the entrance to the Medical Centre and toilet facilities with wheelchair access. Our staff will assist any person with a disability who wishes access to our services.  

Under our contract with NHS Highland we provide a range of services to our patients, including:

 

Introduction

 

The practice provides a full range of ‘essential’ and ‘additional’

 

Additionally we provide the following enhanced services:

 

Alcohol Brief Interventions

Alcohol Users

Antipatory Care

Chronic Pain monitoring

Depression

Diabetes

Drug misuse

Deep Vein Thrombosis

Implanon services

IUCD checks

Learning disbilities

Multiple Schlerosis

Near Patient Testing

Polypharmacy

Flu immunisations

Childhood immunisations

Doctor Extended Hours

 

Clinician Services

 

Routine 15 minute consultations

Urgent on the day appointments

Telephone consultations

Home visits

Private medicals

Contraceptive services

Cervical smears

Chronic disease consultations and reviews

Completion of medical records

Palliative care

Travel Health

Wound care

Investigations to aid diagnosis and treatment monitoring including venepuncture, ECG, Spirometry and anticoagulation monitoring.


 

 
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